FAQs | Orders, Shipping, Returns & Size Guide | forevertwink

Orders & Payment

Find quick answers about Orders & Payments options. For more information, please contact our support.

1. What payment methods does forevertwink accept? ⌄

We accept credit/debit cards, UPI, net banking, and popular digital wallets. All payments are processed securely at checkout.

2. Can I modify or cancel my order after placing it? ⌄

Orders can be modified or cancelled within a short window after placement, before they're processed for shipping. Contact us as soon as possible with your order number if you need changes.

3. Is Cash on Delivery (COD) available? ⌄

Yes, Cash on Delivery ( COD ) available how ever there's a ₹ 50 fee is charged on COD payments.

Shipping & Delivery

Find quick answers about shipping & Delivery options. For more details, refer to our Shipping Policy

4. How long does shipping take? ⌄

Orders are typically processed within 1–2 business days and delivered within 4–8 business days, depending on your location.

5. Do you offer free shipping? ⌄

Yes, we offer free shipping on orders above ₹299. Orders below this amount will have a nominal shipping fee applied at checkout.

6. Do you ship all over India? ⌄

Yes, we deliver pan-India. Delivery timelines may vary slightly for remote locations.

7. How can I track my order? ⌄

Once your order is shipped, you'll receive a tracking link via email/SMS to monitor your delivery status in real time.

Returns & Exchanges

Find all your answers about Returns & Exchanges for your new pieces.

8. What is your return/exchange policy? ⌄

We accept returns and exchanges within 7 days of delivery, provided the product is unused, unwashed, and has original tags attached.

9. How do I initiate a return or exchange? ⌄

Reach out to our support team with your order number and reason for return. We'll guide you through the pickup and exchange process.

10. Will I get a refund or store credit? ⌄

Refunds are processed to the original payment method within 5-7 business days. Alternatively, you can opt for store credit for faster resolution.

11. What if I received a damaged or wrong item? ⌄

We're sorry about that! Contact us within 48 hours of delivery with photos of the product, and we'll arrange a free replacement or refund.

Sizing & Fit

Find all your answers about your sizing & fits. For more information, please contact our support.

12. How do I find my correct size? ⌄

Check the size chart on each product page — just click the "Size Chart" link near the variant selector for detailed measurements.

13. Do forevertwink tees run oversized? ⌄

Yes, our oversized fits are designed with a relaxed, streetwear silhouette. If you prefer a more fitted look, we recommend sizing down — details are noted on each product page.

14. What if I ordered the wrong size? ⌄

No worries — you can exchange it for the correct size within our return window, as long as the item is unworn and tagged.

Product & Care

Everything on sizing, fabric, and care — so your fits stay fresh, wash after wash.

15. What fabric do you use? ⌄

Our tees are made from 100% cotton / cotton blend, chosen for everyday comfort and durability.

16. How do I care for my forevertwink t-shirt? ⌄

Machine wash cold with similar colors, avoid bleach, and turn prints inside out before washing to preserve the graphic longer.

17. Do the graphics fade or crack after washing? ⌄

Our prints are designed for durability, but to keep them looking sharp for longer, wash inside-out on a cold, gentle cycle and avoid direct ironing over the print.